Workgroup emotional intelligence

Workgroup emotional intelligence: Scale development and relationship to team process effectiveness and goal focus

Over the last decade, ambitious claims have been made in the management literature about the contribution of emotional intelligence to success and performance. Writers in this genre have predicted that individuals with high emotional intelligence perform better in all aspects of management. This paper outlines the development of a new emotional intelligence measure, the Workgroup Emotional Inte...

Emotional Intelligence

This article presents a framework for emotiolllJl intelligenCl!, a set of skills hypothesized to contribute to the accurate appraisal and expression of emotion in oneself and in others, the effective regulation of emotion in self and others, and the use of feelings to motivate, plan, and achieve in one's life. We start by reviewing the debate about the adaptive versus maladaptive qualities of e...

Emotional Intelligence

Emotional Intelligence

The skills programme covers all the fundamental competencies within EQ. Thereafter, learners delve deeper into personal skills and competencies such as self-awareness, self-motivation and self-management. Extensive interactive exercises, case studies and example conversations prepare learners to face their real life issues and assist them in becoming better at understanding themselves and other...

Emotional Intelligence

The business community has embraced the concept of emotional intelligence and its importance ever since Daniel Goleman's best-selling book, Working with Emotional Intelligence (1998) was published. But the challenge that lies ahead is to demonstrate that such competencies can be acquired and when they are, that they significantly impact employee performance. New studies in corporations that hav...